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At Ecohouzng, we are dedicated to delivering high-quality, sustainable products that enhance everyday living while protecting the environment. Your satisfaction is our priority, and we stand behind the quality and performance of every product we offer.
A valid Ecohouzng invoice is required for all warranty claims and must be verified by our technicians.
Only defective products, inspected and approved by our staff, will be eligible for warranty service.
Physically damaged products are not covered under warranty.
If a product is deemed defective, you will need to complete an RMA form so we can send the item to the supplier or manufacturer for service. Depending on the manufacturer’s policy, the product may be repaired or replaced within 2 to 10 weeks. A copy of the RMA form will be provided, and it is your responsibility to keep it in a secure location. Ecohouzng reserves the right to refuse release of any items without the proper RMA form.
All sales are final; there are no returns or exchanges on any products.
A 20% restocking fee will be applied to items returned for store credit.
Ecohouzng products are covered by a manufacturer’s warranty, guaranteeing that all products are free from defects in workmanship or materials for one year from the date of purchase. If a defect occurs within the warranty period, the manufacturer will repair or replace the product at no charge for labor, within a reasonable timeframe.
This warranty does not cover defects caused by software transfers, misuse, tampering, negligence, improper use, or any act beyond the control of Ecohouzng. Ecohouzng retains the final discretion regarding warranty claims.
Ecohouzng is not responsible for any loss or damage resulting from the improper or illegal use of our products. Under no circumstances shall Ecohouzng be liable for indirect, special, incidental, or consequential damages, including but not limited to loss of profits or business disruptions.
The products provided by Ecohouzng are intended for legal and sustainable use. By making a purchase, the buyer affirms that they are of legal age and will use the products in compliance with all applicable laws. The buyer agrees to indemnify and hold harmless Ecohouzng, its officers, directors, employees, and affiliates from any claims, actions, or legal consequences related to misuse of our products.
End-users of Ecohouzng products must read and agree to these Terms of Use. Sales are contingent upon agreement to these terms. By purchasing, the buyer acknowledges that:
At Ecohouzng, we are committed to sustainability, innovation, and customer satisfaction. If you have any concerns, our team is always here to assist you in making the most of your Ecohouzng experience.
